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Accessibility
Accessible Rooms
The hotel has 4 ground floor bedrooms, including an accessible room with wet room, that includes a low sink, suitable for wheelchair users, and a shower seat. Our accessible room includes an emergency pull cord connected to our central monitoring system. Other rooms on the ground floor have different configurations of bath and shower, double and twin beds. Please call us to discuss any specific requirements and we will be happy to provide details to ensure the most suitable accommodation.
Please note that the hotel does not have a lift to the first or second floors.
Stairs
Public Areas
All public areas of the hotel are located on the ground floor and accessible to anyone using mobility aids including wheelchairs. Ramps are situated near the entrance and anywhere stairs are located. The exception being from the terrace to the rear garden, however, access to the rear garden is available around the side of the hotel.
We often have guests with battery operated mobility aids or scooters. These can be parked outside of rooms for additional space in the room and can easily be charged overnight.
Grounds
Most of the area around the hotel is paved and suitable for wheelchair and mobility aids. Access to the rear gardens is around the side of the hotel. The path down to the lower gardens is hard packed and navigable by many devices in dry conditions, however it may be unsuitable for some types of devices or in wet conditions.
Treehouse
Due to the many steps both inside and leading up to it, the Treehouse is unsuitable for people who have mobility restrictions. If you have any questions about access for the Treehouse, please get in contact with us.
Public Washrooms
Our public washrooms include a fully fitted accessible washroom, suitable for wheelchair users.
Parking
We have a large paved car park suitable for wheelchairs and other devices. There is parking immediately outside ground floor rooms.
Refrigerated Medicines
Most rooms do not have individual fridges, however we are happy to store any medicines , foods, drinks, or other materials that need to be kept cool in our hotel fridges.
Out of Hours/Emergencies
Reception is unattended between the hours of 11pm and 7am. In case of emergency between these times, please call the onsite night manager on 07487 539237. For immediate medial emergencies, please dial 999.
More information about medical emergencies, A&E, doctors, dentists and vets can be found on our Medical page.
Feedback & Suggestions
The hotel enjoys the company of many guests who have reduced mobility or conditions that might make travel away from home a concern. We’re delighted that in every case we know of, guests have had a lovely stay. Please don’t hesitate to contact if you have any concerns before your visit and to let us know, while you’re with us, if there’s anything we can do . We also welcome any suggestions as to what we can do to improve accessibility at the hotel and would welcome any feedback and suggestions you may have. Please feel free to call us, or email suggestions@foxguest.co.uk.